RETURNS & REFUND POLICY
Returns are accepted only for defective or damaged items. You must contact Vital Defense within 10 calendar days of receiving your order to request a return. Requests made after that period are not eligible.
Eligible returns will be resolved through store credit or a replacement item. Refunds to the original payment method are not offered.
Please contact us before shipping an item back to receive return instructions. Returns may take up to 30 days to process after we receive the returned item.
To request a return, email sales@vitaldefenseco.com with your order number, a description of the issue, and photos of the defect or damage.